Privacy Policy

Last Updated:

Handmadeglowox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gift wrapping services.

Information We Collect

We collect information that you provide directly to us when you:

• Contact us through our contact form
• Request information about our gift wrapping services
• Place an order for gift wrapping or handmade gift boxes
• Subscribe to our communications

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party providers)
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our gift wrapping services
• Process and fulfill your orders
• Communicate with you about your orders, requests, and inquiries
• Send you updates about our services and promotions (with your consent)
• Respond to your comments and questions
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• With advertising partners, including Google Ads, to deliver relevant advertisements and measure advertising effectiveness
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Advertising and Marketing

We may use your information to provide you with relevant advertisements and marketing communications. This includes:

• Displaying personalized advertisements based on your interests and browsing behavior
• Using third-party advertising services, including Google Ads, which may use cookies and similar technologies to show you ads
• Measuring the effectiveness of our advertising campaigns
• Sending you promotional communications (with your consent)

You can opt out of personalized advertising by visiting Google's Ads Settings at https://www.google.com/settings/ads or by using the opt-out tools provided by other advertising networks.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Advertising data collected by third-party services like Google Ads may be retained according to their respective privacy policies. We encourage you to review Google's Privacy Policy for information about how they retain and use data.

Your Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent
• Opt out of personalized advertising and marketing communications

To exercise these rights, please contact us using the information provided below. You can also manage your advertising preferences through your browser settings or by visiting the opt-out pages provided by advertising networks such as Google Ads.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized advertisements. These technologies include:

• Essential cookies required for website functionality
• Analytics cookies to understand how visitors use our website
• Advertising cookies used by Google Ads and other advertising partners to show you relevant ads
• Preference cookies to remember your settings and choices

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of Google's use of advertising cookies by visiting Google's Ads Settings. For more detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Services

We use third-party services that may collect information about you:

• Google Ads: We use Google Ads for advertising services. Google may use cookies and similar technologies to collect information about your visits to our website and other websites to provide relevant advertisements. For more information about how Google uses data, visit Google's Privacy Policy.
• Google Analytics: We may use Google Analytics to analyze website usage. Google Analytics collects information anonymously and reports website trends. For more information, visit Google's Privacy Policy.
• Payment Processors: When you make a purchase, your payment information is processed by third-party payment processors. We do not store your full payment card details.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Handmadeglowox
59b The Glade South, Pukekohe, Auckland 2120, New Zealand
Phone: +642108093180
Email: info@handmadeglowox.world

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